DELIVERY & PACKAGING!
|Economy Delivery||£2.99||3-5 Working days|
|Standard Delivery||£3.99||1-3 Working Days|
These options are our standard delivery methods.
Delivery methods are calculated depending on the total weight of your order.
The majority of our orders are sent via Royal Mail 2nd Class Post at £2.99 (2-5 working days)
The option for Royal Mail 1st Class Post is also available to choose at £3.99 (1-3 working days)
If your order is under 2kg your order will be sent via Royal Mail 1st Class Post or via our courier at £3.99 (1-3 working days)
Wherever possible we try to dispatch your items within 24 hours (working hours, not including weekends or Bank Holiday) but please allow up to 3 working days especially during busy periods.
If an item that you have ordered is out of stock we will let you know as soon as possible when we expect new stock and give you either the option of a refund or the option to wait.
If you require your order quicker please feel free to contact us and we will do our best to dispatch your order quicker.
Delivery methods are for UK and Northern Ireland ONLY.
If you are outside of the UK and would like to place an order , please contact us at firstname.lastname@example.org .
How we pack your parcel
Wherever possible we try to use recycled packaging. If bubble wrap is needed to help with the safe arrival of your goods then we will re-use that which has come from our suppliers when items are delivered to us.
We also try to re-use original boxes from our suppliers to post your parcels to you, so please
don't be surprised if your box also looks a little Shabby Chic.
If you require any extras please do not hesitate to contact us on email@example.com
Please note we do not offer gift wrapping on our tea cup candles as they need to be wrapped in multiple layers for protection during transportation. Unfortunately Gift Wrapping is not available on some of our personalised items as these come directly from our supplier.